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Ridge View Manor Nursing Home

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Ridge View Manor Nursing Home
Ridge View Manor Nursing Home
(14 Reviews)
300 Dorrance Ave Buffalo, NY 14220
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
This place is absolutely disgusting!!! How awful that they would send anyone to be here for 5 minutes. blood on the floor, chairs, door knobs. patients urinating and no one to clean it up. patients wandering the halls, in and out of other patients rooms. it is not clean, or safe for anyone. Do your loved one a favor....take them home before you put them here!!!

I don't want to even give this a 1 star rating - it should be in the negative!!
by Cheryl xxx.xxx.14.1
August 10, 2015
Dirty, over crowded, gross food, lack of proper staffing, lack of attention to patients. Social worker gave us terrible direction (basically none) which led to a (disputed) unpaid bill after insurance ran out. They then hired a sleazy law firm to terrorize my father who has dementia and a number of other physical problems. They are fully aware he has no funds to pay and their own incompetence and lack of communication caused the whole problem. They even sent some phony skip tracer person to my home to pretend he was a friend of my father in order to con info out of us. BAD CARE, BAD PROCEDURES BAD PLACE. DO NOT send anyone you care about here. We have all been traumatized because of this place.
by elderdefender xxx.xxx.226.26
July 07, 2014
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider treat their staff well?
Kind of, but not very well
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Lucky to be out xxx.xxx.170.81
November 06, 2013
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. I couldn't get a single person here to answer any of my questions. I was so frustrated.
What kind of place forbids visitors and family members from the cafeteria while the residents are being "fed?" The kind of place that has something to hide that's who.
If you value your loved one's health and safety, keep them as far away from this place as possible.
by Lucky.to.have.left xxx.xxx.54.176
September 13, 2013
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.146.158
September 11, 2013
A horrible, filthy, recklessly managed facility. Hopefully the current class action lawsuit against this organization will prevent them from hurting anyone else. Shameful.
by Anonymous xxx.xxx.55.250
April 25, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.233.226
April 12, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.23.72
April 05, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.176.148
August 23, 2012
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous
December 12, 2011
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Map and Directions
300 Dorrance Ave, Buffalo, NY 14220