Pleasant Valley Living Center

Pleasant Valley Living Center
Pleasant Valley Living Center 12111 Hinson Rd Little Rock, AR 72212
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
3 star average for Recommended
The CNA's leave a lot to be desired. Some of them appears to just treat it like a paycheck and not there for the care and safety of the patients,

They hide in the patients room and take up the time and space of the visitors. And personally, I think they should rotate them out. Slacking off and complacent. I would hate to be placed in this facility.
by msnightingale xxx.xxx.208.248
December 14, 2015
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too loud?
No, it wasn't too loud
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous xxx.xxx.136.135
March 18, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider rush your appointment?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by DS xxx.xxx.108.169
October 03, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.138.77
April 23, 2012
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
June 23, 2011
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