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Pleasant Manor Living Center

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Pleasant Manor Living Center
Pleasant Manor Living Center
(18 Reviews)
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3650 S Hwy 35 E Waxahachie, TX 75165
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Consumer Feedback

(18 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. I got an appointment quickly. I've never had to wait too long.
by casey anders
December 08, 2011
Was it easy to make an appointment with this provider?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
September 28, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too cold?
No, it was fine
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
September 09, 2011
If someone asked me to suggest a good nursing home in the area, it wouldn't be this place. They don't deserve a recommendation in my opinion. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. Whenever I've visited their office, it's always smelled really bad. They really need to clean or sterilize the office more. They do not take care of the residents very well. Pull ups left on resident for 3 days. No antibiotic when resident had pneumonia, need I go on.
by disappointed
August 14, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 17, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
June 13, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
May 25, 2011
Does this provider treat their staff well?
No, the staff was very mistreated
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
March 29, 2011
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Map and Directions
3650 S Hwy 35 E, Waxahachie, TX 75165