Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was it easy to make an appointment with this provider?
No, it took a while
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't