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Phoebe Home Inc

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Phoebe Home Inc
Phoebe Home Inc
(8 Reviews)
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1925 Turner St Allentown, PA 18104
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
2.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Change medication without regard to attending physician's instructions which were clearly and explicitly written on the chart.
by PALADIN xxx.xxx.86.51
March 11, 2019
The care is poor. I have seen my family member with dirty sheets and clothes. The dressers and floor are dirty. If they are sleeping, no one wakes them to eat. Their laundry show up in other residents closets. Their blanket shows up on other beds. Sometime they are only in a diaper. No dignity. there is no excuse for that. I would not recommend the facility to anyone.
by angry xxx.xxx.241.159
January 14, 2017
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous xxx.xxx.116.145
June 06, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.144.94
May 17, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did they follow up with you after your appointment?
Yes.
Was this provider late to your appointments?
No, they were on time
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 23, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 10, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
August 09, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
March 31, 2011
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Map and Directions
1925 Turner St, Allentown, PA 18104