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Palm Garden of Aventura

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Palm Garden of Aventura
Palm Garden of Aventura
(15 Reviews)
> Get Phone Number & Directions
21251 E Dixie Hwy North Miami Beach, FL 33180
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
They lied to me. They told me my mother would have no copay with her insurance. 3 months after her discharge I got a 8k bill. I mean numerous attempts to speak with the director. No one would even call me back. Was was done is not right. I would say it should be criminal.
by Matt xxx.xxx.190.148
October 26, 2023
The worst place you call to contact a patient and they don't answer the phone no one knows what they are doing there
by Concerned xxx.xxx.166.201
February 19, 2015
Was this senior care facility's staff friendly?
Yes
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.163.240
September 30, 2014
This place should be closed. It is dirty and has a bad odor. The staff is so disrespectful and has no regard towards the patients. Patients were left neglected for 45 minutes with no Cna assistance. I heard a patient called for a bed pan for 25 minutes before someone went to her assistance. The staff is extremely unprofessional. CNAs were using their phones while assisting patients. I worked there for 3 weeks and was sick to my stomach as to how this place is still in business. They cursed at the patients and treat them like dogs. At times the patients shouting for help without any assistance for at least 15 minutes. I want to know who do I report this nursing home to. It's indeed sad for the patients that are there.
by Tori Swaby xxx.xxx.85.233
September 14, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was the music playing while you waited or during your visit pleasant to you?
Not at all
Did this provider seem well-trained and experienced?
Not very
by Esperanza Collazo xxx.xxx.236.25
June 21, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by Anonymous xxx.xxx.214.90
April 10, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Are you going to visit this senior care facility again?
Without a doubt!
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Was this senior care facility's staff friendly?
Yes
by Nancy xxx.xxx.215.144
March 30, 2014
Are you going to visit this provider again?
Sure
Would you refer this provider to a family or friend?
Yes
Did you experience unnecessary pain during your visit?
No
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.196.93
January 13, 2014
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider answer all of your questions?
Some were answered
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous xxx.xxx.195.123
September 16, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.59.71
September 06, 2012
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Map and Directions
21251 E Dixie Hwy, North Miami Beach, FL 33180