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Palm Garden of Clearwater

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Palm Garden of Clearwater
Palm Garden of Clearwater
(10 Reviews)
> Get Phone Number & Directions
3480 McMullen-Booth Rd Clearwater, FL 33761
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I would not and could not recommend this facility. I had a parent there for a short time, who was there for rehabilitation. They were placed on the nursing care side of the building, which would be understandable due to room availability, however they were never moved. I asked many times and it was blown off. Every day I went there, I never saw a single person in the room tending to their care. They declined rapidly and began hallucinating. I didn't realize at the time that it was, because they were so dehydrated. They were always thirsty when I came to visit. There were always patients/residents in the hall, which makes sense, however was disgusting when I saw about 10 elderly patients placed facing the nurses station with a huge TV behind them with the menu on it. I brought my parent to another facility asap and the improvements were amazing!
by J xxx.xxx.164.27
August 16, 2016
My 91 year old mother works here in rehab
She received the best most loving care. I highly recommend this facility
by Steve wiegner xxx.xxx.246.248
August 06, 2015
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you recommend this senior care facility to others?
Yes
by Anonymous xxx.xxx.35.38
October 10, 2014
They gave about the same level of service as other senior care facilities - average. It is often very difficult to find parking. Many guests frequently have to park off the pavement. Their facility really needs to be updated to include the grounds. The rooms need painting badly, the beds are very old (hand cranks) and in need of replacement; however, I'll say the lobby is well maintained and nicely decorated. Shortly after I placed a relative in the facility I received a Care Plan Conference letter for me to discuss the care of my relative with the staff. The meeting was scheduled in the morning of the same day I got the letter. I informed the staff they need to get their letters mailed sooner as people aren't readily available anytime. Two months later I got another letter one day before the scheduled session. Poor scheduling!
by Gary xxx.xxx.12.92
April 07, 2014
Did you feel like this provider's office was sufficiently staffed?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider use current and safe equipment?
Yes
Would you recommend this nursing home to others?
I Already Have
Does the provider's staff try to accomodate your schedule when booking appointments
Usually
by Mary D. xxx.xxx.221.94
March 06, 2014
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.170.243
October 22, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.253.89
June 20, 2013
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
December 23, 2011
They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. It is obvious that their office is cleaned regularly. It was fantastic. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Pam
August 10, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
May 16, 2011
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Map and Directions
3480 McMullen-Booth Rd, Clearwater, FL 33761