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Orwigsburg Center--Genesis ElderCare

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Orwigsburg Center--Genesis ElderCare
Orwigsburg Center--Genesis ElderCare
(9 Reviews)
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1000 Orwigsburg Manor Dr Orwigsburg, PA 17961
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
The best I've seen by far
by MAS xxx.xxx.240.47
October 30, 2017
Would you recommend this nursing home to others?
Yes
Was the noise level reasonable in this provider's office?
Peaceful
by Anonymous xxx.xxx.86.100
February 22, 2014
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider use excessive foul language?
No
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.176.112
October 22, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider promptly return your phone calls?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.57.93
July 22, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.11.128
February 02, 2013
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.38.185
May 23, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 21, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you going to visit this provider again?
Sure
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
April 22, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I did experience some pain that I felt could have been avoided, but it wasn't too bad. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by Ammar Lokandwalla
March 08, 2011
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Map and Directions
1000 Orwigsburg Manor Dr, Orwigsburg, PA 17961