Orangetree Convalescent Hospital

Orangetree Convalescent Hospital
Orangetree Convalescent Hospital 4000 Harrison St Riverside, CA 92503
Add a Review

Consumer Feedback

(3 Reviews)
Environment
3 star average for Environment
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Expertise
4 star average for Expertise
Service
5 star average for Service
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility clean?
Yes everything was neat and sterile
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Emma xxx.xxx.182.27
May 18, 2014
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.92.154
September 14, 2012
First time I came in there's no person in the front or nurse station to greet me. Then I see staff walking they did not even stop to ask "can I help you". Some staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like they don't care about patients . None of my questions were answered, which I left couple of messages to the nurse who's in charge and nothing was accomplished, and I felt worse when I left. It was pretty hard to find the building, but I eventually found it. I would never visit them again. I was very disappointed when I saw the place not a pleasant to stay. Everytime I visit my brother I have to find the nurse to ask the progress and most of the time they can't give me an answer. There's incident that when I was there my brother was complaining about his hearing on one of his ear. So I immediately told to the nurse and that nurse page the doctor whos in charge. Doctor said just give him some drops and make appointment to see ENT doctor. The nurse at that time said that they will submit a referral to my brothers IPA and once they received approval they will contact me (I spoke to May), which it never happened. I will never ever recommend this Facility to anyone. The facility and the staffing are not qualified to take care of any patients at all. They only want's money does not care about the condition of the patient. The only good thing that I can say is the speech theraphy. She gave us update regarding the progress of my brother and we can see how this therapist care about the condition of her patient.
by Tess xxx.xxx.217.19
June 14, 2012
Add a Review