Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed