Oakbrook Health & Rehabilitation

Oakbrook Health & Rehabilitation
Oakbrook Health & Rehabilitation 206 W Prospect St Thorp, WI 54771
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Would you recommend this nursing home to others?
Absolutely Not
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Ron xxx.xxx.244.172
February 11, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider's office easy to locate?
Fairly Easy
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.231.10
April 18, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.224.99
October 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.110.97
July 02, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
December 31, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
November 02, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 12, 2011
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider give unbiased advice?
No. I didn't trust their motives.
by Anonymous
July 29, 2011
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