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Northern Manor Geriatric Center Inc

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Northern Manor Geriatric Center Inc
Northern Manor Geriatric Center Inc
(12 Reviews)
199 N Middletown Rd Nanuet, NY 10954
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Consumer Feedback

(12 Reviews)
Service
1.5 star average for Service
Environment
2.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
it looks as if every area with the exception of food needs to be addressed.
by Roger Kempton xxx.xxx.164.171
August 04, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did the staff keep the temperature in the waiting room pleasant?
No
Are you confident that this provider will continue working with you until a solution is reached?
Not at all
Did the waiting room furniture appear to be clean?
Somewhat
by Anonymous xxx.xxx.242.174
October 27, 2014
This place is horrible. It is dirty. The dressor drawers are never emptied after patients leave the facility. The table that the patients eat off of is never wiped down. The chairs that they put the patients on are filthy dirty. The staff is rude. The aids park right in front in the visitor parking. If you look where the physicians park, they throw their dirty gloves and masks on the floor. The people at the front desk let people come and go as they please, because they are too busy texting on their phones.
by a very upset daughter xxx.xxx.126.30
November 03, 2013
Every single aide in this place should be required to speak in English only. They should learn to smile every once in a awhile. They congregate in the halls and speak so loud they disrupt the patients. Patients wander around the halls lost and cant find their rooms. My sister was left laying in bed in her own feces. STAY AWAY FROM THIS PLACE!!!
There is a new Director who came in and raised the rates but did nothing about improving the quality of service for patients and employees. We took our sister out of this place.
by Anonymous xxx.xxx.26.85
March 30, 2013
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.31.239
March 20, 2013
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider's staff friendly?
No, they were rude
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous xxx.xxx.128.96
March 06, 2013
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.228.130
December 02, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.85.174
September 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.110.94
July 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.194.55
June 06, 2012
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Map and Directions
199 N Middletown Rd, Nanuet, NY 10954