Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond