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Mary Ellen Convalescent Home

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Mary Ellen Convalescent Home
Mary Ellen Convalescent Home
(7 Reviews)
1896 Leithsville Rd Hellertown, PA 18055
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Are you going to visit this provider again?
Without a doubt!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.200.173
January 24, 2014
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Are you going to visit this provider again?
Not if my life depended on it
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
February 02, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous
November 18, 2011
It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. They definitely promised me a few things that they weren't able to fulfill. Most of what they said was accurate, but not all. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them.
by Melinda
November 06, 2011
Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by John
October 17, 2011
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was this provider's office too cold?
Yes, I was freezing
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
September 10, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by Tom S.
June 18, 2011
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Map and Directions
1896 Leithsville Rd, Hellertown, PA 18055