One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. The chairs in their waiting room were definitely above average. I was comfortable. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.