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Marshwood Nursing Care Center

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Marshwood Nursing Care Center
Marshwood Nursing Care Center
(25 Reviews)
> Get Phone Number & Directions
33 Roger St Lewiston, ME 04240
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I was very displeased with this facility! My mother was a patient here, and I feel the staff was very unprofessional, the social workers were no help at all, and I feel my mother was unsafely discharged. There was a lot of gossiping talk going on in areas where patients were which made this very uncomfortable. I had a chance to speak with the director of nursing and I feel that she really wasn't listening to me, but just agreeing. I would NOT recommend this place to anyone.
by Lisa xxx.xxx.46.202
July 09, 2015
They freeze the residents night, so they are unable to get out of the bed to ask for anything. There is only one nurse in the entire building, sometimes none.
by tony xxx.xxx.220.50
May 11, 2015
there is a crying mother who lives there because she is not allowed to see her grown children because the grown child who has rectal cancer and has diarrhea and bleeding, took 2 rolls of toilet paper from the mother's bathroom. instead of charging the mother's room or giving the woman a warning, she is not allowed to see her mother or even visit her in the lobby and it's been 6 months! the mother cries for not having to see her child and the woman can't see her mother while she goes through chemo.
this isn't right.
by jackie xxx.xxx.155.195
November 03, 2014
my wife was addmitted for rehab for heart attack and copd. she was on a bipap at night to keep her c02 level down. we got to marshwood on a thursday. they didn,t have a mask for her to used the b-pap machine. blamed the hospital for not sending one. so she went thurs and fri night without. finnaly got one sat afternoon.to late, she got very weak and was full of co2. sent her back to the hospital her co2 was 80 normal is 30.just before she left for the hospital a manager came in the room and told my wife she has to wear the bipap even if she takes a nap. well the machine was 5 feet away from her bed and she was bed ridden. so she couldn.t reach it.so somebody would have to put it on her. they also increased her morphine from hospital 2.5 to 5 without asking to do so with my wife. after those 2and a half days off the b-ipap she never recovered and died shortly after
by j.hill xxx.xxx.205.233
May 19, 2014
The building appearance is very nice and the staff I met with the food seemed very nice (at least to me, the visitor of my family member staying there). Some of the people seem very professional and deserving of credit. It is the others I am concerned about. Medicines are not always given as they should be. I have seen some left at the window and some being thrown in the trash. Is this normal?? Also leaving a resident suffering for an hour to 4 hours and not coming to help them is NOT appropriate. When you leave urine and feces on an elderly persons skin it breaks the skin down. Taking their diaper off and not washing them is also unhealthy. These are things we have seen personally and had to stop. I am not impressed with this place and, if you don't plan on being with your family member daily and frequently through-out the day, I highly recommend you avoid this place. Unless they can be more professional in how they take care of the residents, it is not a healthy place to be. SO sad because it seems so nice :( I just want someone to be aware because so far we are getting no where when asking for help. Please take care of your family members. I am not here to bash but here to make you aware.
by Miss Caring xxx.xxx.89.187
December 11, 2013
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.46.227
September 02, 2013
I have a loved one living at Marshwood and is extremely pleased with the staff. It's not a depressing Nursing Home like most of the ones that I have visited. They do the best that they can to accommodate the resident and the involved family members. I am comfortable asking them questions and I know my loved one is getting the best care available. There are a ton of activities to do to keep the residents occupied. It's like a big family, there are plenty of areas to sit and visit with your loved one. I think it's a beautiful facility. Thank you Marshwood...you have made my life a lot easier!
by A loved ones primary care taker xxx.xxx.199.26
July 19, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.208.201
May 08, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider give unbiased advice?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.26.93
April 04, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.137.229
January 30, 2013
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Map and Directions
33 Roger St, Lewiston, ME 04240