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Maplewood Care Center

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Maplewood Care Center
Maplewood Care Center
(4 Reviews)
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1900 Sherren Ave Saint Paul, MN 55109
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
My aunt was supposed to be in Transition Care but was placed in a memory care ward -- They said they didn't have any transition beds available (which certainly begs the question of why didn't they say that when contacted by the hospital). There were no activities in the secure ward -- not even TV in the rooms. The rooms were sparse, in need of cleaning, could have used a coat of paint. Our general impression was that if you really needed secure care (Alzheimers, etc) and didn't have money to pay for it you would be getting adequate care here but it was not appropriate for what my aunt needed.
by Relative xxx.xxx.129.16
August 19, 2014
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by cameron xxx.xxx.139.31
January 01, 2013
Severely understaffed. The good and caring people there can't possibly do quality work when the aids barely speak English. Maybe if they paid better they could get better educated and qualified people. It is very sad that at the end of somebody's life that this is the way they are treated (poorly). Very little individual attention. Theft is common and expected (very sad). Very expensive for such poor quality care. Again there are some VERY good people there but the ones doing the actual heavy lifting are not very good. (overworked and underpaid?) More qualified staff per patient would help considering the high cost that the families are paying, No or very little air conditioning - elevators are sadly out of date. Seems to be a cheap company looking only to fatten their wallets without much care of the people living there. Sad to see your loved one treated like this.
by The Who xxx.xxx.141.204
July 23, 2012
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They always take the time to listen to me. I know they really care about me and what I have to say.
by onyando
March 30, 2011
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1900 Sherren Ave, Saint Paul, MN 55109