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ManorCare Health Services--Yardley

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ManorCare Health Services--Yardley
ManorCare Health Services--Yardley
(8 Reviews)
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1480 Oxford Valley Rd Yardley, PA 19067
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
Expertise
3 star average for Expertise
My mother spent time at ManorCare Yardley after each of her knee surgeries. She also spent about 4 years in their long term care wing when she fell and injured her leg. The staff there is very helpful and kept us informed of all kinds of different things. There is also a quarterly care conference where they go over all things related to the care of their patients. I've always been very pleased with the level of care that my mother received and she never had a single complaint. She was very happy to be at ManorCare. The physical therpy department worked very well with my mother whenever a mobility problem arose. The staff at ManorCare also helped us with all the goverment forms that had to be filled out. They were also able to answer our questions and provide guidence. I'm very thankful for their assistance.
by Rob xxx.xxx.129.91
March 24, 2017
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.164.82
August 15, 2014
I don't see how anyone could feel negatively about this place, but alas, a person is entitled to his or her opinion.

My experience with the staff and this community, in general, has been extremely positive. My mother entered Manor Care-Yardley at age 95, having come from two different nursing care/rehab facilities in the few months prior to her admittance.

She was not in good physical or emotional health upon entering MC-Yardley a year ago (Incidentally, my sister, who has her B.S.N. as well as over thirty years of nursing experience, gave her no more than six months to a year to live). When she came to MC-Yardley she was considered "failure to thrive" as she was severely underweight and undernourished and seemed to exhibit a flat affect. She was also showing definite signs of dementia at that time.

Since she entered MC-Yardley her dementia has increased - no fault of theirs, obviously -- but her physical condition, appetite and overall health have improved. She went in there weighing a mere 82 pounds or so and has gained enough weight where she is no longer regarded as failure to thrive or severely underweight.

She has had no bedsores or other infections while at MC-Yardley and the staff is vigilant to the highest degree. I don't work for Manor Care and have nothing personal to gain from this positive review. I do feel, however, that the staff employed by MC-Yardley deserves much more than thumps on the head and derogatory reviews because, as you can see, my family's experience has been outstanding.
by Christine L. xxx.xxx.186.38
March 28, 2014
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider give unbiased advice?
No. I didn't trust their motives.
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Was it easy to make an appointment with this provider?
No, it took a while
Were you able to relax during your appointment?
No, I had to leave I was so distressed
by Anonymous xxx.xxx.35.85
May 05, 2013
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.92.209
January 06, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.127.219
July 07, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.117.126
July 06, 2012
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by ranie bhatt
August 02, 2011
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Map and Directions
1480 Oxford Valley Rd, Yardley, PA 19067