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ManorCare Health Services--Rossville

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ManorCare Health Services--Rossville
ManorCare Health Services--Rossville
(7 Reviews)
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6600 Ridge Rd Baltimore, MD 21237
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
They hire very unprofessional, unsanitary, and rude nurses. They continue to state how they are a 5 star facility and I quite frankly don't see how. The state of Maryland needs to pay this place a random visit and shut them down!
by Deshay xxx.xxx.230.138
August 22, 2018
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Was this senior care facility's staff friendly?
Yes
Would you refer a friend or family member to this senior care facility?
Yes
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.18.51
September 23, 2014
My dad is there for therapy and the evening staff don't do their job. My dad is always wet and the linen is wet.So to me that means he's been laying there in urine for a while because his clothes is also drinch in waste. When you ask the nurse about it she either have a negitive remark or she just doesn't come to talk to you.I'm so upset with this place. I use to work there years ago.Then the people cared. The place has changed a lot.The care is poor. The workers just don't care.
by Jacqueline Hicks xxx.xxx.149.181
September 14, 2014
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was this senior care facility's staff friendly?
They were decent
How would you compare this provider to others in his/her field that you have visited?
Average
by Anonymous xxx.xxx.104.225
August 12, 2014
Did you feel safe in this provider's care?
Absolutely Not!
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous xxx.xxx.99.124
January 18, 2013
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Were you able to relax during your appointment?
No, I was on edge
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
August 01, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have helpful information available online?
Yes
Did this provider answer all of your questions?
Yes
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
May 27, 2011
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Map and Directions
6600 Ridge Rd, Baltimore, MD 21237