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ManorCare at Peoria

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ManorCare at Peoria
ManorCare at Peoria
(5 Reviews)
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5600 Glen Elm Dr Peoria, IL 61614
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Expertise
3 star average for Expertise
I would give 0 stars if I could. Arcadia unit was filthy. I watched residents slide out of wheelchairs & staff not pay attention. Always short on staff, & staff that was there seemed burnt out. Showers dirty, complained for months about lack of adequate hot water. There is so much more but the long & short of it is I would not even kennel a dog there.
by Luanne Carey xxx.xxx.207.76
October 19, 2015
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility clean?
Yes everything was neat and sterile
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Lu xxx.xxx.130.116
April 18, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous xxx.xxx.5.136
November 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.173.98
July 31, 2012
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
September 29, 2011
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Map and Directions
5600 Glen Elm Dr, Peoria, IL 61614