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ManorCare at Oak Lawn--Kostner

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ManorCare at Oak Lawn--Kostner
ManorCare at Oak Lawn--Kostner
(2 Reviews)
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9401 S Kostner Ave Oak Lawn, IL 60453
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Recommended
1.5 star average for Recommended
- Said patient was cleared from physical/occupation therapy. Patient was weaker than when they arrived at the facility.
-Staff lacked integrity and was very dishonest in reporting the status of the patient to the family members prior to discharge. Said patient was cleared for discharge.
-Discharged the patient even though the patient was not well enough to go home. Patient still had an infectious bowel situation, pneumonia and other issues.
-They really don't comprehend the concept of providing care for geriatric patients.
- It was a very frustrating situation for my family members.
- Just wanted to get my relative out of there alive!
by You know! xxx.xxx.38.145
January 10, 2015
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Are you going to visit this provider again?
Not if my life depended on it
Did this provider answer all of your questions?
No, I left confused and frustrated
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.219.26
January 21, 2013
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Map and Directions
9401 S Kostner Ave, Oak Lawn, IL 60453