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Maison Aine

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Maison Aine
Maison Aine
(12 Reviews)
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2910 L'Ermitage Pl Stow, OH 44224
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Our Mother has been here for over 2 years, the staff is always helpful, courteous, and communicates most every detail of care. The Pods provide a specific level of care which seems to work better than what I have seen elsewhere. She seems to be comfortable in her surroundings.
by Jack xxx.xxx.17.43
January 28, 2015
Maison Aine is a clean, safe enviroment with a dedicated staff who is willing and available when communicating info to and from dr.s and patient's concerned family members.
by Mr. M xxx.xxx.6.36
September 22, 2014
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office too loud?
No, it wasn't too loud
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.212.79
September 18, 2013
Has not told us anything. Found out about the picnic from another patient. Unable to get ANY information. They change the rules on a continuous basis. They are too busy or out to lunch to talk to you. Continually run into problems with care of patient. After A YEAR, I still don't have any idea. Everyone passes the buck when you ask them a question... Pat answer "I don't know". I know they are suppose to have patient care meetings, but, have NEVER been notified. If this is 3 plus star, I would hate to see the one star..
by Neen xxx.xxx.109.174
September 04, 2013
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.77.149
February 15, 2013
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.130.97
February 04, 2013
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.17.95
January 13, 2013
I wouldn't recommend this place to anyone. This place is based on pods and has an institution/prison feel to it. If your loved one is perceived as difficult they will shuffle him or her around to another pod like cattle. The pod concept is like going through the stages of dying. Very depressing. The residents have no outside contact. They stay in their square four walls. Sad. Some of the aides and nurses could be more patient and understanding as well.
by Linda xxx.xxx.66.213
October 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.17.125
August 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by paul xxx.xxx.15.133
May 20, 2012
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2910 L'Ermitage Pl, Stow, OH 44224