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Chester River Manor

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Chester River Manor
Chester River Manor
(6 Reviews)
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200 Morgnec Rd Chestertown, MD 21620
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Expertise
4 star average for Expertise
Environment
3.5 star average for Environment
I DO NOT recommend this facility! They have no idea what is going on with the patients. They can't answer questions about her medical diagnosis,her prognosis, when blood work will be done, how her therapy is going.They don't know if she still has an infection or not?! Really?? They schedule doctor appointments without your knowledge and then CAN'T provide the transportation to it.The are oblivious to malfunctioning medical devices and equipment. Came out of care plan meeting disgusted. Got no information whatsoever. Not one question answered from upper management. Assistant Director of Nursing was very rude and condescending. One star for a few nice employees.The care plan meeting was a total waste of time! Avoid this facility!! Lots of RED FLAGS!!
by Concerned caregiver xxx.xxx.113.99
April 29, 2015
Many of the staff were not compassionate or even nice to residents. Not sure why they would want the job they are doing. Administration is not responsive to concerns.
by Pop xxx.xxx.78.226
October 28, 2014
Did this senior care facility use current and safe equipment?
Yes
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.7.218
September 02, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.221.9
April 04, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 04, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 19, 2011
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Map and Directions
200 Morgnec Rd, Chestertown, MD 21620