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Luther Woods Convalescent Center

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Luther Woods Convalescent Center
Luther Woods Convalescent Center
(8 Reviews)
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313 W County Line Rd Hatboro, PA 19040
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
My friend has been a patient here. Most of the staff is condescending, does not listen to the patient and one nurse refused to administer pain meds if he thinks the patient does not need them (who made him the doctor?). K Grey, the administrator, does not listen to the patient but instead is confrontational and snooty. I would not recommend this place. They certainly do not want to hear concerns and they allow the staff to be dictators. There are a few on the staff who are wonderful and I don't know how they survive working in this place.
by Anna xxx.xxx.101.220
February 27, 2014
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.144.191
March 31, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.251.137
March 16, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
October 21, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's staff friendly?
Friendly Enough
by Anonymous
October 20, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
August 15, 2011
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Bob Kuehne
August 12, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
June 12, 2011
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Map and Directions
313 W County Line Rd, Hatboro, PA 19040