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Letcher Manor

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Letcher Manor
Letcher Manor
(8 Reviews)
> Get Phone Number & Directions
PO Box 747 Whitesburg, KY 41858
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Wonderful facility. Caring staff and clean
by Family member xxx.xxx.121.184
March 28, 2017
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by sandy king xxx.xxx.117.158
August 12, 2013
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this nursing home answer all of your questions?
Some were answered
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.107.19
April 18, 2013
Would you recommend this nursing home to others?
I Already Have
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by wonderfulplace xxx.xxx.154.123
February 05, 2013
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.227.215
July 20, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was this provider's office too cold?
Yes, I was starting to get numb
by Anonymous
January 17, 2012
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by mmm
March 19, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
February 27, 2011
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Map and Directions
PO Box 747, Whitesburg, KY 41858