Laurel Woods

Laurel Woods
Laurel Woods 451 N High St East Haven, CT 06512
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Would you recommend this senior care facility to others?
Yes
by Anonymous xxx.xxx.207.111
April 11, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.101.89
August 21, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.16.3
April 25, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
November 28, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
October 19, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. The office was very easy to locate. I didn't have any trouble finding it at all.
by MRS.JETER
September 16, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
July 20, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
May 07, 2011
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