Laurel Convalescent Hospital

Laurel Convalescent Hospital
Laurel Convalescent Hospital 7509 N Laurel Ave Fontana, CA 92336
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider give unbiased advice?
Yes
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
June 30, 2011
I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I had a hard time bearing the cologne they were wearing, it didn't smell very good at all. It wasn't the worst I've ever smelled, but it definitely wasn't the best. My appointments get canceled here a lot. I usually just go to someone else in the area because I can't count on them ever. Had bad experience with very rude person could not answer simple questions ... i believe she was not supervisor but very unprofessional and caused a very bad impression in responses. I believe last name was Mendoza.
by G. Mihai
April 19, 2011
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous
April 19, 2011
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