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Laurel Convalescent Hospital

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Laurel Convalescent Hospital
Laurel Convalescent Hospital
(23 Reviews)
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7509 N Laurel Ave Fontana, CA 92336
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Would you recommend this senior care facility to others?
I Already Have
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by gloria xxx.xxx.108.110
April 18, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Lorenzano, L xxx.xxx.110.111
July 10, 2013
Did this provider use excessive foul language?
No
Did this provider prominently display their diplomas or business license?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.129.156
June 17, 2013
This is an awesome place. The staff are very friendly. It's a clean beautiful environment with happy patients. It's a lot better then the ontger nursing homes I've been to such as Vista cove care center at Rialto or Vallet Health care in San Bernardino. I would reccommend this place to anyone looking for help
by Leanna xxx.xxx.8.93
May 04, 2013
This place is so clean as soon as you enter the door it doesnt have a bad odor it looks very clean. Also the staff are very friendly and helpful. I will reccomend this to facility to other people to place their love ones.
by chuy xxx.xxx.232.139
February 28, 2013
This place is pathetic they have one nurse for 15 patients.. My mom was there for two days and did not receive any pain meds. I heard seniors asking for help and where ignored....do not leave your loved ones there they don't care....they only care about $$$$$$
by Sad xxx.xxx.86.192
December 15, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.253.226
September 17, 2012
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by j. love
February 03, 2012
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
Are you going to visit this provider again?
Not if my life depended on it
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous
January 05, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
July 20, 2011
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Map and Directions
7509 N Laurel Ave, Fontana, CA 92336