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The Shore Winds

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The Shore Winds
The Shore Winds
(5 Reviews)
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425 Beach Ave Rochester, NY 14612
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
This place should be closed down. Disgusting, unprofessional, vulgar staff ...aides are lazy and the nurses need to go back to nursing school they mistreat all the residents there especially on the second floor....They leave the residents in soiled underwear the stench is revolting the residents are mistreated left in bed and chars for hours on end , the food is horrible the little that is given to the residents , dinner arrives late every evening and is also horrible , dog kennels are cleaner and receive better treatment than anyone here....THE STATE DID NOTHING TO CHANGE THE HORRIFIC PROBLEMS IN THIS PLACE. THE GOVERNOR IS GOING TO BE CONTACTED , I GUARANTEE YOU THAT....ITS ABOUT TIME PLACES LIKE THIS GET SHUT DOWN....THE ELDERLY AND ANYONE NEEDING CARE NEED TO HAVE A CLEAN, CARING WELL TRAINED STAFF NOT THE IDIOTS THEY HIRE.....Residents do get bed sores and injured on a daily basis ...they keep their door shut so they don't have to hear the residents call them......
by CARE GIVER xxx.xxx.163.136
September 06, 2015
This is a terrible Nursing Home, understaffed , under trained, leave residents in soiled underwear for hours, ignoring their calls, residents get bed sores , Just a disgusting unhealthy place. The residents have fallen not being supervised properly, or transferred moved from bed to chairs, the food is disgusting, rationed not enough for the residents to eat, not getting enough hydration , because they aides are to busy sitting around watching tv in resident rooms, rude, verbally and physically abusive . In 2009 this home was cited for a Aide Raping a resident , it was on all the news channels. The weekends are the worse they bring aides from other homes who no nothing about your family members problems no one discusses their needs or issues so their care is so compromised and the Administrators are aware and do nothing about it, not matter how often or how many meetings who have with them, they don't care. DO NOT PUT YOUR FRIEND/FAMILY MEMBER IN THIS HOME.....
by sugar xxx.xxx.155.82
March 31, 2015
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Does this provider take that extra step to make you feel special?
Absolutely
Does the provider's staff maintain a professional appearance?
Definitely yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Would you recommend this nursing home to others?
Yes
by steve xxx.xxx.30.7
February 18, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.18.203
March 26, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
March 08, 2011
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Map and Directions
425 Beach Ave, Rochester, NY 14612