John E Andrus Retirement Community

John E Andrus Retirement Community
John E Andrus Retirement Community 185 Old Broadway HASTINGS ON HUDSON, NY 10706
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Expertise
3 star average for Expertise
Value
3 star average for Value
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.200.210
April 01, 2014
Would you recommend this nursing home to others?
No
Was this provider's staff friendly?
Not Really
Is this business handicap-accessible?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this nursing home answer all of your questions?
Some were answered
by Teresa xxx.xxx.108.33
February 15, 2014
Was this provider's staff friendly?
Not Really
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.241.216
January 28, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
December 17, 2011
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