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IOOF Home 1037 19th St SW Mason City, IA 50401
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
2 star average for Expertise
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
by Anonymous xxx.xxx.166.53
August 25, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.34.92
May 10, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider promptly return your phone calls?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
December 13, 2011
Are you going to visit this provider again?
Sure
by Anonymous
November 30, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
November 20, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 03, 2011
Did they follow up with you after your appointment?
Yes.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
June 05, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
No, it was fine
by Anonymous
May 19, 2011
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