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Imperial Care Center

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Studio City, CA

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Imperial Care Center
Imperial Care Center
(6 Reviews)
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11441 Ventura Blvd Studio City, CA 91604
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Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
1.5 star average for Environment
Expertise
1 star average for Expertise
Recommended
2 star average for Recommended
Staff
3.5 star average for Staff
They need more staff to take care of the patients. Most patients' beds need some sort of a buzzard to call for help.
by Alexia xxx.xxx.127.235
October 25, 2015
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.200.90
July 21, 2014
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.130.112
June 27, 2014
No stars would be more accurate. My loved one was sent her for rehab. This is a place where they send people when no one wants to deal with them anymore. For the three weeks that my father was there, we never saw visitors for any patients. His clothes were stolen when we arrived. He contracted pneumonia and staph infection while there. The place smells of urine. I would NEVER send a loved one there.
by Ali xxx.xxx.104.108
October 24, 2013
Did they follow up with you after your appointment?
Yes.
Was the waiting area spacious?
No, multiple people had to stand
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.42.48
January 16, 2013
They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. Their office looked like the cleaning crew may have skipped a week. I dio not feel my parent safe at all in their care. I definitely had doubts about their qualifications. They have very few activities. They overmedicate patients and deter them from family contact. It's obvious they use chemical restraints. The residents are so drugged up the place looks like "night of the living dead".
by Frightened 4 Mom
August 25, 2011
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Map and Directions
11441 Ventura Blvd, Studio City, CA 91604