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IHS of Huber Heights at Spring Creek

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IHS of Huber Heights at Spring Creek
IHS of Huber Heights at Spring Creek
(6 Reviews)
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5440 Charlesgate Rd Huber Heights, OH 45424
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
1.5 star average for Value
Would you recommend this nursing home to others?
Absolutely Not
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.1.101
August 20, 2013
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. These questions are for are doctors office not a nursing home. The staff and doctor for this facility neglect the patients and mistreat them.
by concerned family member xxx.xxx.161.176
May 13, 2012
They answered most of my questions but I could have used more information. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. The first time I walked into their office, I immediately smelled an absolutely horrible odor. I don't think they've ever cleaned the place. It made me nauseous. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me.
by family that is removing their mom from this place
January 02, 2012
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous
August 06, 2011
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
by Cleveland
May 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did you feel safe in this provider's care?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 03, 2011
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Map and Directions
5440 Charlesgate Rd, Huber Heights, OH 45424