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Hy-Lond Convalescent Hospital--Modesto

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Hy-Lond Convalescent Hospital - Modesto

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Hy-Lond Convalescent Hospital--Modesto
Hy-Lond Convalescent Hospital--Modesto
(5 Reviews)
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1900 Coffee Rd Modesto, CA 95355
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Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
2.5 star average for Environment
Expertise
1 star average for Expertise
Staff
1.5 star average for Staff
Recommended
3 star average for Recommended
My mother is at this place.She has fallen quite a few time's. This last tome she hurt her hand the staff put steri strips on it. Hospice had her taken to memorial hospital the doctor couldn't remove them. He said it would remove all the skin from her hand. They should have taken her to the hospital to be treated but they didn't. When we got to the hospital 3 hours later it was still bleeding. I feel she should have been taken amedely for proper treatment. Not happy at all they couldn't treat it because of the steri- strips.
by Daughter xxx.xxx.200.92
July 25, 2019
The new office manager and her staff are harassing me about my mother's payment before it is even due. The bill states it is due before the 10th of the month and yet they are calling on the 8th to discuss the past due amount. This month they went so far as to send statements to everyone on my mother's contact list. They want me to sign up for electronic payment, but I do not trust their aggressiveness in trying to collect before the bill is due.
by Jamie Rios xxx.xxx.134.75
February 05, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Would you recommend this nursing home to others?
Absolutely Not
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.78.51
December 25, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 07, 2011
Was this provider's office clean?
It was satisfactory
by Anonymous
April 15, 2011
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Map and Directions
1900 Coffee Rd, Modesto, CA 95355