Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider treat every client equally?
No, they definitely favor certain clients
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed