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Hillcrest Healthcare Center

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Hillcrest Healthcare Center
Hillcrest Healthcare Center
(16 Reviews)
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777 Draper Ave Joliet, IL 60432
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Consumer Feedback

(16 Reviews)
Service
1.5 star average for Service
Environment
2 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. If someone asked me to suggest a good nursing home in the area, it wouldn't be this place. They don't deserve a recommendation in my opinion. This nursing home does not pay their residents bills that they are responsible for. I have been fighting for two years to get a bill paid. I left several messages for Charles Slagel, the administrator and have not received a return phone on the matter.
by Kimberly A. Salecki xxx.xxx.246.209
December 18, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.221.136
November 08, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.65.138
June 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.80.77
May 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.217.29
May 02, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.113.4
March 27, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.65.217
March 24, 2012
Does this provider give unbiased advice?
Yes
by Anonymous
February 08, 2012
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous
January 24, 2012
Was this provider's office clean?
It was satisfactory
by Anonymous
January 06, 2012
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Map and Directions
777 Draper Ave, Joliet, IL 60432