Highland Park Nursing and Rehab

Highland Park Nursing and Rehab
Highland Park Nursing and Rehab 50 Pleasant Ave Highwood, IL 60040
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
This is a horrible place to keep your loved one. Nurses are in their own world, some talk back to patients and family. Administrator is very unprofessional and doesn't care about the facility. And you can read about the owner online (Yousef Meystel of YAMM management). You need to be out of your mind to send your loved one here. Watch out.

The entire staff was so rude and inconsiderate. I couldn't believe they would be so mean. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. Their facility was kind of gross. I was scared I was going to catch something just from being there. The equipment they were using was downright dangerous. It looked like it was over one hundred years old. Their staff is always answering their cell phones when they're supposed to be helping patients. It's so rude and unprofessional.

by Margaret xxx.xxx.247.5
June 11, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.243.34
August 21, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.171.105
May 27, 2013
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous xxx.xxx.233.117
December 11, 2012
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.141.60
November 29, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.170.55
May 29, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.233.117
March 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Sedavies xxx.xxx.42.62
March 23, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was this provider's staff friendly?
Not Really
by Anonymous
December 07, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 01, 2011
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