Highland Care Center

Highland Care Center
Highland Care Center 4285 Highland Dr Salt Lake City, UT 84124
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Expertise
2 star average for Expertise
I visited my brother who is in the Care Center. He is doing so much better since he has been there and he told me several times how well they are taking care of him. I was impressed because we thought he was very near death when he was admitted. He didn't look to me like he was near death's door when I saw him today. I am so grateful to the center. He needed some really good care.
by Marilyn Ehlers xxx.xxx.146.244
November 13, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility easy to locate?
Fairly Easy
Would you recommend this senior care facility to others?
Absolutely Not
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
by Anonymous xxx.xxx.240.30
July 26, 2014
With a broken leg and broken arm, I stayed at Highland Care Center for rehabilitation. I was so impressed with all the staff: from the admissions and directors to the aides, nurses, on-site doctor, and all the physical and occupational therapists. If you want real, professional, and caring rehabilitation, this is the place to go. They don't want to hurt you (they don't believe in the "no pain no gain" theory), but they take your path to wellness quite seriously, doing therapy twice or even 3 times a day. They will even visit your home with you before discharge to analyze what types of modifications or equipment might be needed. For rehab, this is the place.
by Bettina xxx.xxx.45.110
June 20, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.240.120
December 04, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you leave the office feeling satisfied with your visit?
Yes
Was the waiting area spacious?
Yes, extremely spacious
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 02, 2012
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you experience unnecessary pain during your visit?
No
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 29, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 27, 2011
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