Highbridge--Woodycrest Center

Highbridge--Woodycrest Center
Highbridge--Woodycrest Center 936 Woodycrest Ave Bronx, NY 10452
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was this senior care facility clean?
It was satisfactory
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.128.203
September 09, 2014
Would you recommend this nursing home to others?
Absolutely Not
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.238.140
April 21, 2013
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
by Anonymous xxx.xxx.101.115
February 05, 2013
Did this provider answer all of your questions?
None of my questions were answered
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider remember you by name?
Sometimes, but not always
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.239.114
September 26, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.127.207
June 18, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
October 12, 2011
Was this provider's office easy to locate?
Fairly Easy
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 24, 2011
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
by Anonymous
July 26, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
April 30, 2011
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