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Heritage Care & Rehabilitation Center

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Heritage Care and Rehabilitation

Mason City, IA
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Heritage Care & Rehabilitation Center
Heritage Care & Rehabilitation Center
(9 Reviews)
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501 S Kentucky Mason City, IA 50401
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Does this provider maintain a professional appearance?
Not really
by Anonymous xxx.xxx.198.114
July 29, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.145.227
October 27, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.24.60
June 09, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.177.116
May 21, 2013
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.178.44
May 01, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.200.34
February 05, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
October 24, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
April 18, 2011
I've already told my friends and family about the fantastic experience I had there. Just as a side note, I was very impressed with how conveniently located this business was and how they offered FREE transportation to doctors appointments in their van. It was so easy to find, I didn't have any trouble at all. The staff was very helpful. I was able to go back to my own home after only 30 days!
by Lori
April 14, 2011
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Map and Directions
501 S Kentucky, Mason City, IA 50401