Heritage is all that I had hoped for and more! The building is beautiful and has a very homey feel. The staff and the people who live there were all so friendly and accommodating. While touring, one woman wanted to show me her apartment that she recently moved into- which was so sweet. I also got the chance to have lunch and it was superb- not what I had expected at all. There are also activities in and out of the building- I overheard chatter about going to a play! I left feeling like a weight had been lifted, knowing that this was the perfect choice for mom.