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Henry Ford Continuing Care Center--Roseville

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Henry Ford Continuing Care Center--Roseville
Henry Ford Continuing Care Center--Roseville
(6 Reviews)
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25375 Kelly Rd Roseville, MI 48066
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2 star average for Recommended
The staff was not friendly, my uncle was treated like a second class citizen and I was either ignored or talked down to when I asked questions. I think that these people are being treated horribly and no one in the facility seems to care about anything other than a pay check. I would never let anyone I care about go there..
by kim long xxx.xxx.87.252
April 19, 2014
Would you recommend this nursing home to others?
Absolutely Not
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.88.10
December 21, 2012
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this nursing home answer all of your questions?
Some were answered
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.36.158
December 15, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.180.21
May 21, 2012
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
December 29, 2011
Does this provider treat every client equally?
Sometimes, but not all the time
Does this provider offer flexible appointment times?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider use current and safe equipment?
Fairly current
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
August 12, 2011
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Map and Directions
25375 Kelly Rd, Roseville, MI 48066