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Heartland of Kettering

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Heartland of Kettering
Heartland of Kettering
(11 Reviews)
> Get Phone Number & Directions
3313 Wilmington Pike Kettering, OH 45429
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
Good people out there. They got me up an walking with in a few wells.
by David xxx.xxx.114.126
June 27, 2017
Very helpful and attentive staff. We asked to speak with the manager with regards to some issues. Within the hour we met with the Director of Nursing and she was very sympathetic and caring. She was able to answer all the questions and concerns and she made us feel important. I know my mother is in great hands there at Heartland of Kettering.
by Trisha Barhorst xxx.xxx.72.137
May 25, 2016
Rooms are run down... Looks like an old cheap motel. Staff is rude and no cable in the rooms. I guess the patients whom are unable to walk have to stare at the walls. Definitely removing my grandmother from this facility.
by N/a xxx.xxx.161.170
May 20, 2016
This place is not fit for animals
by frustrated xxx.xxx.166.174
November 21, 2014
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They never left me for an extended period of time and I never felt ignored.
by Harris xxx.xxx.17.194
December 14, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.24.10
July 13, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.131.93
March 17, 2012
Did this nursing home answer all of your questions?
Some were answered
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
December 22, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous
July 24, 2011
Was not happy with lack of patient choice when it comes to medical equipment or homecare upon discharge. I felt like they were shoving a homecare company down my throat and giving me no choice.
by Concerned
April 19, 2011
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Map and Directions
3313 Wilmington Pike, Kettering, OH 45429