Directory > Providers > Senior Care > Nursing Home > MI > Livonia > Heartland Health Care Center--University > Reviews

Heartland Health Care Center--University

Nearby

Nursing Homes

Marycrest Manor

Livonia, MI

Camelot Hall Convalescent Center

Livonia, MI

Wellspring Lutheran Services

Livonia, MI

Lutheran Home--Livonia

Livonia, MI
Get Featured on Wellness.com > Learn More
Heartland Health Care Center--University
Heartland Health Care Center--University
(8 Reviews)
> Get Phone Number & Directions
28550 Five Mile Rd Livonia, MI 48154
Add a Review

Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
1 star average for Recommended
Value
2 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.149.221
January 30, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider use current and safe equipment?
Yes
by Shar xxx.xxx.149.221
December 08, 2013
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider have reasonable prices?
No, it was expensive.
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.195.56
December 07, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Are you going to visit this provider again?
Not if my life depended on it
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Joshua xxx.xxx.160.208
August 14, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was this provider's office too loud?
No, it wasn't too loud
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 08, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 05, 2011
Was this provider's staff friendly?
Yes
by Anonymous
July 08, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes
by Anonymous
June 10, 2011
Add a Review
Map and Directions
28550 Five Mile Rd, Livonia, MI 48154