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Heartland Health Care Center of West Houston

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Heartland Health Care Center of West Houston
Heartland Health Care Center of West Houston
(7 Reviews)
> Get Phone Number & Directions
2939 Woodland Park Dr Houston, TX 77082
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Consumer Feedback

(7 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
they are giving injections to patients without doctor's orders. Horrible and very scary
by Anua xxx.xxx.41.39
October 04, 2015
OMG. Do not bring your loved ones to this place. The social worker and nurses have no idea what they are doing. The food is horrible. We went to pick him up because he was supposed to be discharged today and the nurses had no idea that he was supposed to be discharged. The paperwork was not ready . They were supposed to have called for us to get a hospital bed put in our home but the social worker seems to have forgotten to do that. She blamed it on the doctor not calling with the orders. Save yourself the headache and pain by finding another place for your loved ones.
by laszlonemeth xxx.xxx.107.15
October 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by HappyFamily xxx.xxx.167.137
August 13, 2012
They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. The office was easy enough to find. They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me. They played the typical, annoying elevator music. It did not make for a pleasing environment.
by Irritated
September 10, 2011
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 27, 2011
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
July 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous
April 10, 2011
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Map and Directions
2939 Woodland Park Dr, Houston, TX 77082