HCR ManorCare

HCR ManorCare
Heartland Health Care Center of Canton 2081 N Main St Canton, IL 61520
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Was the waiting area spacious?
No, it was rather cramped
Was this provider's staff friendly?
Not Really
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous
October 29, 2011
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
by Anonymous
October 06, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
July 05, 2011
They don't answer the call bells. My mother-in-law fell out of her bed and pulled her emergency cord for 15 minutes. She finally got to her phone to call my wife. As with the day before, the explanation was that her nurse was late getting to work.

All they care about is getting their money.
by mbartesq
March 08, 2011
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