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HealthAlliance--The Highlands

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HealthAlliance--The Highlands
HealthAlliance--The Highlands
(11 Reviews)
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335 Nichols Rd Fitchburg, MA 01420
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.197.129
February 10, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.220.6
January 02, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.230.142
November 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.110.11
August 23, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.254.207
April 04, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.94.112
March 12, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 30, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 01, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider use current and safe equipment?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
October 25, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Yes
Did they follow up with you after your appointment?
Yes.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
September 29, 2011
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Map and Directions
335 Nichols Rd, Fitchburg, MA 01420