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Harborside Healthcare--Westwood

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Keene, NH

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WESTWOOD CARE AND REHABILITATION CENTER

Keene, NH
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Harborside Healthcare--Westwood
Harborside Healthcare--Westwood
(5 Reviews)
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298 Main St Keene, NH 03431
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
2.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
Yes
Are you going to visit this senior care facility again?
Sure
Would you refer this provider to a family or friend?
Possibly
by Anonymous xxx.xxx.121.40
April 14, 2014
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous xxx.xxx.145.159
April 18, 2013
It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. I've never seen a provider look so unprofessional. They obviously do not care about their appearance here because they looked like slobs. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. The office was easy enough to find. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. In additon, I was asked in the hallway by a nurse's aid if i needed help, but when i told her that i was fine and on my way out, she was rude to me and called me stuck up. I will be passing this on to close friends and relatives of mine so they do not have to go through the same experiences that I have had to, her name was Anna Strickland, if you have any interest in improving your facility then I would not hire rude young girls like her ever again. Thank you.
by Anonomous xxx.xxx.153.52
January 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.94.78
August 16, 2012
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous
October 25, 2011
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Map and Directions
298 Main St, Keene, NH 03431