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Harborside Healthcare--Greenwood

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Harborside Healthcare--Greenwood
Harborside Healthcare--Greenwood
(10 Reviews)
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1139 Main Ave Warwick, RI 02886
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
I would highly recommend this Facility. I was a Rehab patient recently and I received the best of care!
The entire Staff of this Facility goes Above and Beyond
to make their patients comfortable. The Nurses and CNA's are attentative and very caring. The Occupational and Physical Therapy Department is Exceptional!
Whatever your needs may be, each and every Staff member is sure to help you reach your goal. When I left this Facility, I was strong enough to return to my home.
I am very grateful for the care I received.
I would also like to mention that they have a wonderful Staff to meet the needs of those that are Residents.
During my Therapy walks I was able to observe.
In conclusion, I can only say Thank You to every Staff Member of Harborside Healthcare Greenwood Nursing and Rehabilitation
Sincerely, a very satisfied patient!
by Joan Vescera xxx.xxx.223.163
December 27, 2021
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all. They left my dad sitting in his pee all nig long, never helped him to get up and go to the bathroom! We went there to help him at 10pm and he was still sitting in his pee from the 5pm phone call!!! Then we changed his clothes and got him cleaned up and there was still no nurse to help, finally when one did come in she was very mean. NEVER NEVER NEVER send a loved one there!!!!
by Caldrich xxx.xxx.153.247
August 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.243.244
May 09, 2012
This place is awful. My grandmother was there for a weekend for rehab and we transferred her ASAP. She was placed in a tiny room that was only big enough for 1 person, but she had a roommate. The other woman was mean, and demanded she watch the TV on full volume. The nursing staff did nothing to help the situation. The facility was loud with narrow halls. Confused people who appeared dishelved kept wandering into my grandmothers room. They used this intercom that was very loud to page staff all day and night. Not to mention my grandmothers bathroom was shared with the room next door, which was a male room! The nursing staff sat at their desk at night talking loudly, my grandmother wasn't able to sleep from all their noise. When I called to address these problems I was told my grandmother would be offered another room further down the hall where it was quieter. 5 hours later, I went in to visit and she knew nothing about that, still in her old room. When I questioned the nursing staff about her room change, they were told nothing about it. So, Management offered me a solution that they had no intention of actually doing. If a situation came up that prevented them from moving my grandmother, they should have communicated that with her and me but instead they told nobody and went home for the weekend.
I made arrangements to get her transferred to another facility. They gave me all her paperwork, which I was under the impression should have been faxed to the new facility ahead of time. So arrive at her new facility, I hand them her paperwork, when the admitting nurse looked over everything she was missing information. Her paperwork wasnt even filled out correctly! I could go on and on. This place is horrible.
Looks nice from the outside, but all rotten inside.
by Granddaughter
February 25, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 21, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office clean?
It could have used some cleaning
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 03, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
May 23, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
May 22, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider treat their staff well?
No, the staff was very mistreated
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
May 10, 2011
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
by Anonymous
March 22, 2011
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Map and Directions
1139 Main Ave, Warwick, RI 02886