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Gulf Health Care Center--Galveston

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Gulf Health Care Center--Galveston
Gulf Health Care Center--Galveston
(4 Reviews)
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3702 Cove View Blvd Galveston, TX 77554
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Consumer Feedback

(4 Reviews)
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
5 star average for Expertise
Service
3 star average for Service
This is a dangerous facility. My mother died there and I had to sleep there to protect her from the neglect and danger. There was only one night nurse for the entire facility. There was only one attendant on duty at night for the rehab section and she would study (understandably) but she checked on my mother very seldom. One morning after I left for a week due to a family emergency at home, my mother was found double diapered. The floors are concrete and I saw three residents fall and two of them died in the 2 and a half months I spent there. The staff is loud when the night shift comes in and the day shift leaves. They shout and bang doors etc. My mother had trouble with sundowning and trying to fall asleep. I reported this to the head nurse and nothing changed. I saw roaches running around, the person charged with cleaning the room stopped cleaning it. It is atrocious there. The social worker did nothing when I told her that my mother wanted therapy. There were no qualified psychological therapists on staff. One person came to talk with her and he did nothing to help her. There was a physician's assistant who was unqualified to care for her who said she could live in assisted living but she had dementia and died very soon thereafter. They made no attempt to give her the care she really needed. She could not operate the button to call for help and when I did, it took 30 minutes for someone to come in at night. The nurse in charge one night would not come in when she was crying and screaming for help for an obstruction in her bowels. The nurse was overwhellmed with too many patients to take care of and she would not do an enema for my mother without permission from the PA who was not available at the time. It was a nightmare and then I lost my mother.
by Claudia Wier xxx.xxx.62.76
February 27, 2019
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility clean?
It was satisfactory
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.173.230
August 23, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Would you refer a friend or family member to this senior care facility?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by me xxx.xxx.16.102
May 26, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.131.26
June 07, 2012
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Map and Directions
3702 Cove View Blvd, Galveston, TX 77554